Privacy Policy

Thank you for shopping at OutdoorHerbivore.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy policy covers our terms and conditions, outlines the information we collect about you, how it is used, and how you can restrict our usage of this information. We also cover our order fulfillment process and cancellation policy.

For any questions related to privacy or terms, please contact us by clicking here or reach us via telephone at (916) 800-4036.

Outdoor Herbivore LLC is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our products and services. For purposes of this Agreement, “Site” and refers to the Outdoor Herbivore’s website, which can be accessed at https://outdoorherbiore.com and https://blog.outdoorherbivore.com.

The terms “we,” “us,” and “our” refer to Outdoor Herbivore. “You” refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here: https://outdoorherbivore.com/privacy-policy), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I.               INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your name, email, billing/shipping address, etc., which you submit to us through the registration and shopping process at the Site.

1.   Information provided by technology

In an effort to improve the quality of our Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. For example, Outdoor Herbivore will use a cookie to save your shopping cart if your browser crashes or is abandoned. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over our Site.

2.   Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

II.             HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you and fulfil your order. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, inform users about promotional offers. We also use Personal Information so we can transfer your order to our shipping carrier, such as the Post Office, FedEx, DHL, etc. to deliver your order.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information

In general, we use Non-Personal Information to help us improve our service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

Children Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Site, products and services are all directed to people who are at least 13 years old or older.

III.           HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. No data transmission over the Internet or any wireless network can be guaranteed to be 100% secure (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; By using our Site, you acknowledge that you understand and agree to assume these risks.

IV.           YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by contacting us. You can easily update your account information by logging on to OutdoorHerbivore.com and clicking Your Account

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.

If you do not wish to receive marketing communications from us, please contact us

V.       PAYMENT COLLECTION

All major Credit/Debit Cards and PayPal are acceptable methods of payment on our Site. Payments must be paid in full. All goods remain the property of the Company until paid for in full.

VI.         LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VII.       CONTACT US

If you have any questions about this privacy policy, or you have concerns about ordering electronically, you should contact us at (916) 800-4036 or contact us via email.

VIII.          ORDER CANCELLATION and REFUNDS POLICY

1.   Order Cancellation Policy

Goods: Notice of cancellation is required immediately after orders are placed and before shipments have occurred. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. Once your order has shipped, the order cannot be cancelled. 

Goods Post Shipment: Once your order has shipped and left Outdoor Herbivore's facility, legal ownership is transferred to the customer. When shipping carriers are used, each customer acquires legal ownership of the product once it ships. Unfortunately, once a package leaves one of our facilities, the responsibility falls into the hands of the carrier chosen for your shipment. Claims for shipment damage should be made via the carrier's policies. In the event that there is a shipping problem, Outdoor Herbivore will assist customers with the carrier to the extent possible.

2.   Refunds Policy

Due to Federal Law, we cannot accept returns or reimbursements on purchased food items. If you are not satisfied with the quality of the product you purchased with Outdoor Herbivore, you may Contact Us and we will try to accommodate you in some manner. 

Returned Shipments: Should a package shipped be refused or returned to us unopened, the customer shall be charged additional shipping costs to re-ship to the correct shipment location.

IX.          COPYRIGHT POLICY

Outdoor Herbivore is distributed under a Creative Commons (CC) license. Anyone is free to share or download media content from outdoorherbivore.com, including sharing or embedding the content within other websites, as long as this use is made within the terms of the CC license “Attribution — NonCommercial — NonDerivative.” 

This Creative Commons license allows you to reproduce, distribute, or display content as long as you follow these guidelines: 

Attribution: You explicitly reference Outdoor Herbivore as the original source of the materials, and Outdoor Herbivore’s logos and visual media remain untouched and unedited. 
Noncommercial: You cannot use Outdoor Herbivore’s content (or any parts of them) for commercial purposes.
NonDerivative: You cannot alter the videos in any way (edit, remix, cut, etc.).
These conditions can be modified only by explicit permission of the copyright holder (Outdoor Herbivore, LLC). The complete text of the license can be seen on the Creative Commons (CC) license.

Creative Commons

Can I repost or republish Outdoor Herbivore’s content on my site or blog?

Yes, we encourage you to share the content published by Outdoor Herbivore widely – as long as you comply with the terms of the Creative Commons license outlined above and add a visible link back to outdoorherbivore.com.

X.        CHANGES TO OUR PRIVACY POLICY

Outdoor Herbivore reserves the right to change this policy and our Terms of Service at any time. You should periodically check this Site and this privacy page for updates. We will not notify you of changes to our Privacy Policy. By visiting our Site you agree to accept any changes made to this policy.

Feel free to contact us with any questions about our Privacy & Security Policy.

Last Updated: This Privacy Policy was last updated on 21-October-2020.