For any questions related to privacy or terms, please contact us by clicking here or reach us via telephone at (916) 800-4036.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your name, email, billing/shipping address, etc., which you submit to us through the registration and shopping process at the Site.
1. Information provided by technology
In an effort to improve the quality of our Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. For example, Outdoor Herbivore will use a cookie to save your shopping cart if your browser crashes or is abandoned. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over our Site.
2. Information you provide us by registering for an account
II. HOW WE USE AND SHARE INFORMATION
In general, the Personal Information you provide to us is used to help us communicate with you and fulfil your order. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, inform users about promotional offers. We also use Personal Information so we can transfer your order to our shipping carrier, such as the Post Office, FedEx, DHL, etc. to deliver your order.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Children Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Site, products and services are all directed to people who are at least 13 years old or older.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. No data transmission over the Internet or any wireless network can be guaranteed to be 100% secure (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; By using our Site, you acknowledge that you understand and agree to assume these risks.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by contacting us. You can easily update your account information by logging on to OutdoorHerbivore.com and clicking Your Account
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.
If you do not wish to receive marketing communications from us, please contact us.
V. PAYMENT COLLECTION
All major Credit/Debit Cards and PayPal are acceptable methods of payment on our Site. Payments must be paid in full. All goods remain the property of the Company until paid for in full.
VI. LINKS TO OTHER WEBSITES
VII. CONTACT US
VIII. ORDER CANCELLATION and REFUNDS POLICY
1. Order Cancellation Policy
Goods: Notice of cancellation is required immediately after orders are placed and before shipments have occurred. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. Once your order has shipped, the order cannot be cancelled.
Goods Post Shipment: Once your order has shipped and left Outdoor Herbivore's facility, legal ownership is transferred to the customer. When shipping carriers are used, each customer acquires legal ownership of the product once it ships. Unfortunately, once a package leaves one of our facilities, the responsibility falls into the hands of the carrier chosen for your shipment. Claims for shipment damage should be made via the carrier's policies. In the event that there is a shipping problem, Outdoor Herbivore will assist customers with the carrier to the extent possible.
2. Refunds Policy
Due to Federal Law, we cannot accept returns or reimbursements on purchased food items. If you are not satisfied with the quality of the product you purchased with Outdoor Herbivore, you may Contact Us and we will try to accommodate you in some manner.
Returned Shipments: Should a package shipped be refused or returned to us unopened, the customer shall be charged additional shipping costs to re-ship to the correct shipment location.
IX. COPYRIGHT POLICY
Outdoor Herbivore is distributed under a Creative Commons (CC) license. Anyone is free to share or download media content from outdoorherbivore.com, including sharing or embedding the content within other websites, as long as this use is made within the terms of the CC license “Attribution — NonCommercial — NonDerivative.”
This Creative Commons license allows you to reproduce, distribute, or display content as long as you follow these guidelines:
Attribution: You explicitly reference Outdoor Herbivore as the original source of the materials, and Outdoor Herbivore’s logos and visual media remain untouched and unedited.
Noncommercial: You cannot use Outdoor Herbivore’s content (or any parts of them) for commercial purposes.
NonDerivative: You cannot alter the videos in any way (edit, remix, cut, etc.).
These conditions can be modified only by explicit permission of the copyright holder (Outdoor Herbivore, LLC). The complete text of the license can be seen on the Creative Commons (CC) license.
Can I repost or republish Outdoor Herbivore’s content on my site or blog?
Yes, we encourage you to share the content published by Outdoor Herbivore widely – as long as you comply with the terms of the Creative Commons license outlined above and add a visible link back to outdoorherbivore.com.
Feel free to contact us with any questions about our Privacy & Security Policy.