Faqs
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Product Information | Preparation, Packaging, & Storage | Ordering | Shipping | Returns |
Product Information
What is dehydrated and freeze-dried food?
What products are freeze-dried?
- Freeze-Dried Organic Apples - Apple Quinoa Oatmeal, Lazy Lentil Salad, Waldorf Slaw;
- Freeze-Dried Organic Blueberries - Blueberry Vanilla Crunch, Bear Patch Cobbler;
- Freeze-Dried Organic Corn - Blackened Quinoa, Fiesta Quinoa Salad, Sunny Sunflower, Switchback Burrito Stuffer, Chili Lime Crunchies;
- Freeze-Dried Organic Banana - Chia Oat Crunch & Coconut Chia Peel;
- Freeze-Dried Broccoli - Cheesy Sierra Couscous, Golden Forest Couscous, Pacific Crest Vinaigrette, Denver Veggie Scramble, Open Sky Yasai, Sunrise Tofu Scramble;
- Freeze-Dried Green Beans - Pack-it Primavera, Sequoia Subji Upma;
- Freeze-Dried Peas - Hop Pea Slop, Pack-it Primavera, Pea-Nutty Matchsticks, Chili Lime Crunchies, Open Sky Yasai, Sequoia Subji Upma;
- Freeze-Dried Mixed Vegetables - Asian Vegetable Mix, Chili Lime Crunchies, Everyday Veggie Mix, Open Sky Yasai;
- Freeze-Dried Organic Tofu - Sunrise Tofu Scramble;
- Freeze-Dried Organic Brown Rice - Cozy Curry Soup, High Elevation Rice Cereal, Lemongrass Thai Curry, Lickety Split Lentils, Naked Freckle Burrito;
Do you use any chemical additives or preservatives?
How do you test the cooking instructions for meals?
We test our products in the field using an MSR pocket rocket throughout the season at elevations ranging from sea level to 9,000 feet. Our instructed hydration times are based on 5,000 feet calculations.
At altitudes above 5,000 feet, meals require a longer soak/cook time. A general guideline is to add 1 minute of cook (hot soak) time for every 1,000 feet of elevation gain above 5,000 feet. See tips for high elevation cooking.
Why is eating organic food important for backpackers?
Are all your ingredients organic?
Do your products contain corn or beet sugar? Is your sugar vegan?
You have many ethnic dishes. Do any contain MSG or TVP?
We do not use synthetic MSG in any of our products. Natural glutamate, present in plant foods such as tomatoes and mushrooms, provides exceptional umami flavor. We do not use hydrolyzed/texturized SOY; Soy-based texturized vegetable protein (TVP) is made from GMO soy and uses hexane solvent during processing, which we do not support. Soy TVP is high in sodium and glutamate and is frequently added to food products to enhance flavor and provide a meat-like texture and taste. It is popular in many "vegetarian" entrées and backpacking meals to boost protein content and taste. We are concerned about the consumption of this product and do not support it. Instead of soy-based TVP, we recommend TVP made from yellow peas processed without hexane and free of gluten, soy, or whey protein. Otherwise, whole-food plant ingredients offer superior nutrition and taste. Please see our food model for more information about our ingredient criteria.
Are all of your products vegetarian?
Are your products gluten-free?
No. Our facility is not certified gluten-free, and some products that we purchase are not certified. Although many of our products may be suitable for those with gluten sensitivities, we produce in a single facility that processes gluten products. Always read the ingredient list carefully since our meals contain many allergenic ingredients (including gluten, tree nuts, peanuts, soy, dairy, and egg). We take all allergens seriously, and have instituted the following procedures as part of our food manufacturing process -
- Produce products containing allergenic ingredients all at one time or at the end of a production run, then perform a complete clean-up with sanitization before producing other products.
- Keep products from coming into cross-contact with other products on adjacent carts and tables.
- Manage and segregate allergenic products in storage to prevent cross-contact with non-allergenic ingredients.
Although we clean equipment and keep ingredients separated, we do not claim our products to be "gluten-free" because we do not test our products for gluten. Contamination during any stage of food growing and processing is a possibility. If you're particularly sensitive to the tiniest trace of gluten, you should purchase certified gluten-free products. We recommend you not consume our products if you are highly allergic to gluten.
Is your nutritional yeast fortified or contain B-vitamins?
Do your products contain sulfur, food colors, or dyes?
Do you have a list of all of your food product attributes?
Preparation, Packaging & Storage
How do I prepare your dried meals?
For cold-prep meals,
1) Tear open the packaging at the tear notch, remove the oxygen absorber, and pour cool water into the pouch. Stir well.
2) Seal the pouch and allow meal to hydrate for the length of time stated on the package. Enjoy!
For hot-prep meals,
1) Boil amount of water as directed in a cooking pot.
2) Tear open the packaging at the tear notch, remove the oxygen absorber, and pour the boiling water in the pouch. Stir well.
3) Seal the pouch and allow the contents to rehydrate for the length of time stated on the package. Enjoy!
Note: You can add boiling/cold water to our pouches to rehydrate the meal and eat from the pouch, eliminating the need to pour the meal into a separate container (i.e., cook pot, thermos).
Don't want to eat from the pouch? Boil the amount of water according to the package. Add the dry meal directly to your cook pot/resusable container with the water, stir well, and cover. Allow the ingredients to hydrate in the container. Make sure to cover the container with a tight fitting lid to retain heat. If it's cold outside, we recommend using a pot cozy for faster hydration and to keep the meal HOT.
Can you describe your packaging?
Outdoor Herbivore's packaging is compact to save on space and weight. Our backpacking meals use a water-tight paper-based barrier pouch with a plastic liner. Due to the multi-layer construction, it is not recyclable. Meals are packaged in two sizes:
- Single (Serves 1): 7 inches wide x 7 inches tall x 3.75-inch gusset.
- Double (Serves 2): 8 inches wide x 7 inches tall x 4-inch gusset.
See photos of our pouched meals.
Bulk foods are packaged in Mylar stand-up pouches. We recommend our high temperature zip-top rehydration pouches if you purchase bulk ingredients from our site or make your own backpacking food.
What is the shelf life, and how should the food be stored?
Outdoor Herbivore uses minimally processed whole food organic ingredients, such as brown rice, whole wheat, fatty nuts, seeds, and olive oil which have a storage life of about 2 years for peak quality. Please purchase only what food you plan to consume within that time frame.
Keep our food stored in a cool and dry place away from light, such as a kitchen cabinet. Never store food long-term in a damp area, near a window, on the floor, near heat or moisture. Do not store food in an area that experiences high temperature fluctuations, such as a garage, attic, crawl space, or vehicle trunk.
How long can I use products past the Best By date?
If freezing, seal the meals in a larger sealed bag (such as a freezer bag) to dry. Open the pouch and check that no moisture is present on the inside of the meal bag before leaving for your trip or eating. If water develops on the dried food (likely because the pouch was opened), don't eat it. Throw it out. The moisture can quickly grow mold or bacteria and isn't worth the risk.
When you consume food past the expiration date, we recommend using the smell test before consuming - especially on meals containing nuts, which can go rancid. The best way to describe the odor of spoiled nuts is that it will smell like paint. It's a distinctly unpleasant odor. When in doubt, throw it out.
Ordering
Can I get a catalog of your products?
Do you offer coupons?
Outdoor Herbivore uses premium, organic ingredients. From sourcing our food ingredients to drying, mixing, and packaging, we are focused on making the best meals we can at the best price for you. Playing marketing games is not our focus. That's why you will rarely see discounted Outdoor Herbivore products. Please check for current specials or join our Facebook page for new products or any updates.
Do I have to pay taxes?
How can I get my local store to carry Outdoor Herbivore?
How can I review Outdoor Herbivore or see reviews from others?
- Review products you've purchased (look for our email, approximately 20 days after you place an order)
- Tell us what you would like to see in the future by taking our Trail Food Survey
Where is your operation?
Can I pick up my order at your store in Sacramento, CA?
Shipping / Order Status / Account
Where do you ship?
I gave you the wrong shipping address, need to change/cancel my order. How do I fix it?
Can I leave delivery instructions for the carrier (gate/door code, where to place packages, etc.)?
How long will it take for my order to get to me?
What is the status of my order?
My order shows it was delivered but I did not receive it.
How do I update or reset my password?
To update your current password:
- Click Sign in on the top right of the screen and sign in with your current email address and password. Note: If you've forgotten your password, go to Sign in and click Forgot your password?
- Click Account on the top right of screen.
- Click Account Settings under Orders.
Type your new password in Create New Password field
Type your new password again in Confirm New Password field
Click Update Details button to save.